Current payment methods accepted are PayPal.
All payments by PayPal are safe and secure
What types of payment do you accept?
We accept Paypal:
You do not need a PayPal Account to pay using this method, they will process your Credit Card / Debit Card without an account, at the end they will offer you to register for a PayPal Account.
What does my order status mean?
With every automatic change to the order status, you will be notified via e-mail. If the below information does not answer your question, please contact us and we can give you a further explanation.
Something has gone wrong, please try placing your order again or contact us.
Your order has been received successfully and is ready to be packed in our warehouse.
Your order has been sent out.
You have logged this item as returned, we will contact you when we receive it.
Your order has been cancelled either because you have requested it to be or because a replacement order has been submitted. (This status sometimes appears when all or part of your order has been refunded.)
Your order has been refunded in full.
Can I change my address on an order?
You can change the delivery address before an order is despatched by going into your account and editing the open order. Please note we will send your order out to the exact delivery address given, once it leaves our warehouse we cannot make any changes to the address so please make sure it is correct and complete.
Can I change my order before it is despatched?
Unfortunately once you have submitted your order it is not possible to change sizes or items on the system. If you contact us immediately we might be able to track your order down and change it for you but if it’s already been despatched this is not possible and you will have to send it back as a return.
Can I cancel my order?
Once you have placed an order, you cannot cancel it. However, you are welcome to send it back subject to any exclusions including cosmetics and underwear which cannot be returned due to hygiene reasons. Please use the standard returns method.